Social Media Monitoring has been the focus of a podcast series released over the last few weeks in the wake of Google’s announcement they’ll be retiring Google Reader.
As the producer of an online social media monitoring course based on Google Reader, I’ve been intently evaluating free Google reader alternatives such as Feedly and Netvibes. After an in depth evaluation of these two contenders, I also wrote a post comparing them for Venture Beat last Friday.
While Salesforce Marketing Cloud, which bundles Radian6, Buddy Media and Social.com, isn’t free, in the quest for thoroughness, I decided to include their offering on this evaluation to check in and see what’s new over there.
Social media policies aren’t typically the first things that come to mind when you’re developing a social media marketing strategy.
But they should be.
Without social media policies in place, social media marketing plans are unsustainable. On social networks, reach is a function of engagement. Without engagement, there is no reach.
Thus, in order for social media marketing messages to get noticed, they need to get passed along to friends of friends and their friends. That means other people have to like, comment and share.
Drafting a social media policy may not seem as important as creating great content to share; but, if your addressable market – your employees, resellers or members – haven’t been given clear, easy-to-follow social media guidelines on permissible use, they’re much less likely to participate, so you’re much less likely to reach their friends.
This post is a summary of a conversation I had with Netvibes CEO Freddy Mini (@freddymini) who told me why a social media monitoring tool without integrated social media analytics is a hammer without a nail.
If you haven’t read it yet, the new book advances his “shareable moments” concept into a framework for social media engagement by identifying when, what and how organizations can best shape the dynamic customer journey, suggesting social media marketing should be about shaping intentional experiences or the experiences customers have through experience architecture.
On April 2, 2013 social media was officially deemed an acceptable venue for publicly traded companies to disclose material information to investors by the U.S. Securities and Exchange Commission.
The new SEC ruling on social media stipulates that before companies use social media for material disclosures, they must alert investors where they’ll be doing so in advance. In this interview, Glen Gilmore, author of Social Media Law for Business and principal at Gilmore Business Network talks about the impact and ramifications of the ruling for employers and employees. More »
Social media monitoring remains critical to effective social media marketing. Because if you don’t know what people are talking about, you don’t know what’s important to them or where to focus your efforts.
Since the announcement that one of the most popular social monitoring tools Google Reader will be discontinued on July 1, 2013, Feedly has emerged as one of the leading social media tools users should consider shifting to, signing up 3 million new users since in last month or so.
Natanya Anderson (@NatanyaP), Director Social Media and Digital Marketing at Whole Foods Market, which includes a branded Twitter account with over 3 million followers and more than 600 local social meida accounts representing the grocery stores that are part of the chain. Natanya has a food blog at Austin Food Lover’s Companion and is a past president of the Austin Food Lover’s Alliance. Whole Foods Market (NASDAQ: WFM) is the world’s largest organic and natural foods supermarket chain.